Refund policy

Refunds and Returns Policy

We generally accept returns and exchanges within a 30-day window of when the order is received by the customer. We reserve the right to inquire as to the reasons for the return and/or exchange and determine if the customer has justified reasons for returning/exchanging their product. 

Refunds can only be provided in the original payment method. If a customer no longer has access to that payment method, they will need to contact the bank or agency for the original payment method to claim the funds after the refund is sent.

Domestic Returns (USA):

Domestic customers will be responsible for their return shipping outside of the 30-day window, unless the product has a manufacturing defect – in which case we will provide a prepaid return label.